Shipping policy

Shipping Policy

Thank you for shopping with AURELIA VINYL. We are committed to delivering your order safely and efficiently. Please review our shipping information below.

Order Processing

  • Orders are processed within 3–7 business days after payment confirmation.
  • Orders are processed Monday through Friday, excluding weekends and holidays.
  • Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times:

  • United States: 5–15 business days
  • United Kingdom: 4–12 business days
  • Canada: 7–18 business days
  • Australia & New Zealand: 7–18 business days
  • Europe: 6–15 business days
  • Rest of the World: 8–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Tracking Information

Once your order has been shipped, tracking details will be sent to your email address. Please allow 1–5 business days for tracking information to become active.

Incorrect Address

Please ensure that your shipping address is accurate before placing an order. AURELIA VINYL is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by customers.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Delayed or Lost Packages

While we work closely with our shipping partners to ensure timely delivery, unexpected delays may occur. If your order has not arrived within the estimated timeframe, please contact us and we will gladly assist you.

Contact Us

If you have any questions regarding your order or shipping information, please contact our customer support team.

Email: support@aureliavinyl.com

Thank you for choosing AURELIA VINYL. We appreciate your trust and are honored to be part of your vinyl journey.